Sales Engineer

KONE Corporation

Nicosia, Cyprus

Sales Engineer is responsible for proactively managing customer relationships, managing opportunities from current and new customers and closing deals in a professional manner to maximize KONE's order book and profitability.

Responsibilities:

Proactively build and establish customer relationships in the area of responsibility;
Responsible for developing KONE's position in own customer base or market area;
Generates and communicates leads and sales opportunities (e.g. cross-selling) to the entire KONE sales team;
Ensures customer satisfaction and resolves complaints together with the rest of the KONE team;
Documents customer and contact information, maintains customer data;
Responsible for leads, opportunities, orders and contracts to meet sales budget and pricing targets;
Verifies that the content of the order received from the customer is consistent with the outcome of the negotiation process, including terms, quality and safety;
Responsible for providing complete and correct information to installation, maintenance and/or engineering;
Maintains full information on options, tasks and visits;
Timely and accurate reporting;
Support the finance function in the collection of funds.

Ideal Skills, Education and Experience:

Bachelor’s Degree in Mechanical/Electrical Engineering or in related field;
Master Customer relations, presentations and negotiations, closing deals, proposal process, after sales activities;
Target driven and strong sales mindset;
Basic knowledge of contractual and financial terms;
Be able to work under pressure;
Excellent written and verbal communication skills in English;
Proficient in Excel and data analysis tools;
Product sales skills.

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