Inside Sales Engineer
Emerson
Cluj-Napoca, Romania
In This Role, Your Responsibilities Will Be:
- Responding to technical sales enquiries from customers, qualifying all enquiries to ensure proposals demonstrate Emerson’s full product and capabilities portfolio, improving all bookings opportunities and quote to order ratio, including quote follow up
- Ensuring all proposals meet the customers’ application and operational needs, are technically engineered, accurate and commercially verified, offering the best solutions that highlight customer business benefits
- Liaising with Field Sales and Account Management to prioritise effort, gather competitive intelligence, agreeing product direction and pricing strategy to improve customer service consistent with account plans that contribute to their ongoing development
- Using standardised European and Business Unit gold standard processes, ensure the timely entering of orders into the sales order processing system verifying that all data is checked and accurate
- Maximise opportunities for expanding scope within our business and all other Emerson business units, wherever possible
- Working with Field Sales to report on quotation and project potential utilising Oracle Customer Relationship Management (CRM)
- Technically cleaning & loading customer orders into business system, manage dates, ITC and commercial terms
For This Role, You Will Need:
- University background in an engineering discipline or equivalent, or relevant experience within the industry
- Proficiency in English language (verbal and written)
- Good knowledge of Microsoft Office applications (Excel, Work and PowerPoint)
Preferred Qualifications that Set You Apart:
- Knowledge of German language
- Experience of operating within the Process Control Industry is advantageous
- Background and experience in Inside Sales and/or Customer Service equivalent roles
- Experience of using product and business systems and standard business reporting tools, for example Oracle or CRM systems
- Awareness of LEAN principles
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