GCMS Pre-Sales Application Engineer

Agilent Technologies

Waldbronn, Germany

You will work closely with the Sales Team and other Application Specialists to support the sales process by developing applications as well as demonstrating our instrumentation & workflows to customers addressing their analytical needs according to the market situation. You will be the expert of our analytical workflows and applications for the related products. It is therefore important that you are technically strong, proactive, communicative and a team player with a strong sales focus.

Responsibilities

Apply established methods to customer samples, transfer customer methods to Agilent instruments or develop new application workflows where required, in order to demonstrate the performance of Agilent's GC-MS portfolio to our customers in the Agilent Center of Excellence in Waldbronn, Germany
Understand customer’s challenges, recommend solutions, and ensure highest customer satisfaction
Communicate and position the results to customers through presentations and/or customer reports
Travel to customer sites to present results, implement methods, provide application consultancy and deliver on-site customer trainings classes
Active participation at scientific conferences, seminars, workshops and user meetings
Participate in the design and delivery of sales trainings about GC-MS technology and related workflows
Provide your application and market expertise at every level of the value chain, internally by working closely with product managers, marketing managers, sales teams, and customer support but also externally with (prospect) customers and key opinion leaders within the market
Maintain and expand critical domain knowledge including latest scientific findings, market & technology trends, industry benchmarks & regulations and competitive positioning
Work closely together with the sales teams to exceed GC-MS sales targets

Qualifications

Master's degree or equivalent (PhD preferred) with a strong focus on instrumental analysis with at least 5 years of experience
Knowledge and hands-on experience with GC-MS Single Quad or GC-MS Triple Quad and GC-MS QTOF its operation with focus on applications
Experience in terms of life science applications and/or related analytical software products
Demonstrated experience in GC and GC-MS method development and optimization
Excellent presentation, communication (written & oral) and customer facing skills are required
Good team working skills
Excellent problem-solving skills
Work independently on projects
Well-organized in order to be able to meet deadlines while handling several different projects simultaneously
Willingness to travel (throughout Europe) up to 25% of the time
Fluent verbal & written English skills
German language skills will be plus