Department Manager, Warranty

Department Manager, Warranty

BWSC

Allerod, Denmark

Do you have technical background and flair for commercial contract understanding within the Power Plant industry? Do you want to lead an engaged and skilled group of people? Would you like to work in an exciting and challenging job that can develop your skills and experience? Then you might be the right candidate for this position as Department Manager for our Warranty Department.

As Department Manager you will lead our Warranty Department, consisting of 8 dedicated employees. You will be reporting to the General Manager, Service & Support and be a part of a dynamic management group in the division.

The Warranty Department is a part of our Generation Services Division, which supports our customers in operation and maintenance of Power Plants both during and after the warranty period. In addition to warranty processing, an important part of the Warranty Department’s work is to assist in the achievement of financial and qualitative goals for BWSC.

Technical and managerial responsibility

As Department Manager for Warranty your overall responsibility will be to lead the Department. This will include ensuring that the department remains engaged and delivers results and is properly manned and developed keeping high focus on closing any warranty claims soonest possible.

Furthermore you will be responsible for:

  • Securing that all warranty issues are closed in accordance with the Contract obligations;
  • Ensure good cooperation with the clients and sub-suppliers;
  • Prioritizing problems on Site and supporting employees to ensure relevant action is taken;
  • Financial and technical management of the warranty projects;
  • Securing methodical follow up on warranty issues and ensuring feedback is given to the technical departments;
  • Ensuring that employees are correctly instructed in work scope, BWSC’s QHSE policies, etc.;
  • Continuous improvement of the procedures and work methods in the department;
  • Developing the business and setting goals for the department;
  • Contributing to a continuous improvement of effectiveness in all of BWSC and focus on the common result.

The position offers the right candidate to grow within business critical decision making, management and problem-solving where you also will function as sparring partner to the staff and the General Manager.

Engaged and proactive character

You have a mechanical or electrical engineering degree combined with relevant commercial and management experience or a financial background combined with a comprehensive technical understanding and a proven track record of delivering results under high pressure. It will be an advantage if you have experience with biomass, waste-to-energy plants or 4-stroke diesel engines and generators. You are able to communicate and report fluently in written and spoken English.

As a person you:

  • Are a self-starter and enterprising;
  • Have the ability to engage and ensure momentum;
  • Build trust and break down silos;
  • Are able to communicate your technical knowledge, even at greater distances;
  • Have understanding of both the customer’s and business’s needs;
  • Are able to prioritize, set goals and give clear feedback;
  • Are able to remain focused and maintain perspective under pressure – also during longer periods of high intensity operations.

You have a flexible attitude and are prepared to travel, typically 30-40 days a year.

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© EuroJobsites 2019

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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