Field Service Engineer

Alfa Laval

Split, Croatia

If you are:

Self-starter who is hardworking and enthusiastic to learn, able to work well both within the team and independently, dynamic, initiative-driven, persistent, reliable and goal-oriented, thriving in multicultural environment

Key Responsibilities & Objectives:

Responsible for executing services and providing technical support to customer, covering mainly marine service portfolio, centrifugal separators, BWTS, heat exchangers, etc.
Main services: start-up, commissioning, field service mechanical jobs, mechanical and electrical tasks, software upgrade
Other services: support other service engineers either on distance or on site, perform equipment inspections and audits, maintain control cabinets, calibrate and optimize VFD
Doing service jobs for food industry customers (centrifugal separators, centrifugal decanters, heat exchangers)
Troubleshoot, investigate and resolve mechanical and electrical problems with application and deep product knowledge on customers site
Provide technical service support and training to customer for local customer base
Preparation of the service job to execute/resolve at the shortest possible time
Write advanced (external/internal) service report on site and get it signed by the customer
Report unsafe practices, incidents and work for continuous improvement
Capture Installed Base on site and communicate sales opportunities to sales organization
Proactive service advice to customers relating to the 360 service portfolio
Exchange knowledge and skills as part of ALSOC learning program

Background (Professional):

Engineering Bachelor’s Degree (Mechanical Engineering, Marine Engineering, Automation Engineering, Electrical Engineering, Electromechanical Engineering)
Strong working background in Mechanical/Electrical process maintenance
Minimum 1-2 years of experience on a similar position
Experience working with marine equipment
Experience in mechanical, electrical, heat transfer and/or working with rotating machinery would be beneficial

We are looking for the people who are/have:

Flexibility to travel within the country and the surrounding countries part of South East Europe region (3 days per week as minimum)
Ability to multitask and work to deadlines
Very well conversant with MS Office applications and mobile applications
Excellent communication skills
A good command of English
Valid B driving license

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